These Terms of Service establish a legally binding agreement between you (the "Client") and Adriata ("Adriata").
These Terms govern your use of Adriata’s website, content, and all services (referred to as “Experience”) provided by our partners — either landlords or activity facilitators (referred to as the "Partner”). Adriata reserves the right to modify or update these Terms at any time.
Any changes will take effect immediately upon being posted on the Adriata platform. It is your responsibility to review the Terms periodically. Continued use of the platform after any modifications signifies your acceptance of the revised Terms.
By purchasing any of our Services, you: acknowledge that you have read, understood, and accepted these Terms, as well as our Privacy policy (https://www.adriataexperience.org/privacy-policy); and agree that these Terms form a binding agreement governing your rights as a Client and your relationship with Adriata.
Services provided by Adriata
Adriata organizes coliving experiences which includes curating homes, planning events, facilitating workshops, and creating opportunities to connect.
Client’s responsibility and legal obligations
Conduct: Clients are expected to act with integrity, respect others, and comply with all applicable laws and regulations. Disruptive or inappropriate behavior may result in the termination of your enrolment and exclusion from Adriata services.
Legal compliance: By completing a booking, you confirm that you are legally permitted to travel to and stay at the location for the entire stay.
Travel documentation: You are solely responsible for obtaining and ensuring the validity of necessary visas, passports, or other required documents for your stay. Adriata shall not be liable for any issues arising from your failure to obtain these documents. Any costs, fines, or expenses incurred due to inadequate or missing documentation are your sole responsibility.
Responsibility for updates: You agree to stay informed about the entry requirements of your destination(s) and to promptly notify Adriata of any changes in travel plans or circumstances that may affect your ability to secure the necessary documents.
Booking and payment
Booking: By making a booking through Adriata, you agree to pay the fees for the selected experience.
Deposit: A deposit is required at the time of booking to secure your reservation.
Balance payment: The remaining balance must be transferred one month before arrival.
Payment processing: You authorize Adriata to charge the total booking amount to your designated payment method.
Cancellation policies
Cancellation more than one month before arrival: If you cancel your reservation more than one month before the arrival date, you will receive a full refund of the deposit.
Cancellation within one month before arrival: If you cancel within one month before the scheduled arrival date, the deposit is non-refundable.
Early departure, no-show, or cancellation after arrival: If you arrive but choose to depart earlier than scheduled, fail to show up for your reservation, or cancel after arrival, full payment is still required.
Processing fee for cancellations: All client-requested cancellations are subject to a 10% processing fee (10% of the total refund amount). This fee will be deducted from the total refund, regardless of the reason for cancellation.
Cancellations by Partner: If the experience is canceled by the Partner due to unforeseen circumstances, you will be offered either a rescheduled date or a full refund, based on your preference and/or availability.
Insurance
You are solely responsible for securing any necessary travel insurance, health insurance, or other coverage required for the duration of your stay.
Damages
You acknowledge sole responsibility for any damages incurred to the home location during your stay. Partner reserve the right to invoice you for any damages or additional fees.
Liability
Adriata's Role: Adriata acts solely as an intermediary between Clients and Partner. We do not own, operate, or control the accomodations listed on our website. Adriata is not liable for any damages, losses, or expenses arising from your use of the platform or any bookings made through it.
Indemnification: You agree to indemnify and hold Adriata, its affiliates, and employees harmless from any claims, damages, or liabilities arising from your use of the platform, including any violation of these Terms.
Intellectual Property
Ownership: All intellectual property rights related to Adriata's platform, including its website, social media, and content, are owned by Adriata. You agree not to reproduce, distribute, or modify any copyrighted material without prior written consent from Adriata.
Rebooking and non-competition
The unique experiences, information, and knowledge gained through participation in Adriata are proprietary and confidential. You agree not to use this information to replicate, imitate, or develop any competing product or service. This restriction applies to the concept, operational model, community engagement strategies, and all other fundamental elements of Adriata.
Solicitation and non-compliance
Prohibition on solicitation: You agree not to solicit or collect information about other families or members of the Adriata community, particularly for the purposes of sending unsolicited communications, promoting commercial activities, or engaging in political lobbying.
Consequences of non-compliance: Adriata may, at its sole discretion, suspend or terminate your access to the platform if you violate any of these Terms or engage in any conduct that may be harmful to Adriata, its Client, or Partner.
By using Adriata's platform, you acknowledge that you have read, understood, and agreed to these Terms. If you have any questions or concerns about these Terms or any aspect of Adriata's services, please contact us via our contact form.
