Terms of service and cancellation policy
Introduction
At Adriata, we believe in cultivating conscious, creative, and connected experiences. The following Terms exist to ensure clarity, transparency, and mutual respect for everyone involved, guests, hosts, and collaborators. By joining an Adriata Experience, you are agreeing to co-create a safe, inspiring, and respectful environment.
These Terms of Service establish a legally binding agreement between you (the “Client”) and Adriata (“Adriata”). They govern your use of Adriata’s website, content, and all coliving experiences (referred to as “Experience”) facilitated by Adriata or in collaboration with third-party providers (“Partner”).
Adriata reserves the right to update these Terms at any time. Changes take effect immediately upon being posted. Continued use of the Adriata platform means you accept the revised Terms.
By booking a service, you acknowledge you have read, understood, and agreed to these Terms and our Privacy Policy.
Services provided by Adriata
Adriata curates unique coliving experiences that include housing, community-building, workshops, creative events, and opportunities for deep personal and artistic growth. We are not a travel agency or accommodation provider, but act as a facilitator and connector between guests and third-party providers.
Client’s responsibility and legal obligations
Code of Conduct: You agree to act respectfully and with care for the people, the space, and the environment. Any form of harassment, discrimination, or disruptive behavior may result in removal from the Experience, with no refund.
Legal Compliance: You are responsible for ensuring you can legally stay in the host country for the duration of your stay.
Travel Documentation: You are responsible for obtaining valid passports, visas, insurance, and any other required documents.
Communication: You agree to inform Adriata promptly if any circumstances arise that could affect your stay or booking.
Booking and payment
Booking: By making a booking through Adriata, you agree to pay the fees for the selected experience.
Deposit: A 30% deposit is required to secure your spot.
Balance payment: The remaining balance is due one month prior to arrival.
Payment processing: You authorize Adriata to charge the total booking amount to your designated payment method.
Flexible payment options
To secure your spot for an Adriata Experience, a deposit is required at the time of booking. Full payment must be completed at least 30 days before arrival. This ensures a smooth preparation for your stay and allows us to deliver the highest-quality experience for all participants.
We offer flexible options:
Standard option: Pay in full at the time of booking.
Split payment: Pay a 30% deposit now and settle the remaining balance no later than 30 days before arrival.
Cancellation policies
More than 30 days before arrival: Full refund, including the deposit, minus 10% processing fee (based on the total amount paid).
Less than 30 days before arrival: No refund.
No-show, early departure, or cancellation after arrival: No refund.
Cancellations by Partner: If a Partner cancels the Experience due to unforeseen circumstances, you will be offered a full refund or the opportunity to reschedule.
Insurance
You are responsible for obtaining travel and health insurance for the duration of your stay. Adriata is not liable for any medical, travel, or personal issues that arise.
Damages
You are responsible for any damage you cause to the property during your stay. The Partner may invoice you directly for any repairs or additional cleaning fees.
Liability
Adriata's Role: Adriata acts as a connector and curator, not the direct provider of accommodation. Adriata is not responsible for loss, injury, or damage incurred during your stay, unless caused by our proven negligence.
Indemnification: You agree to indemnify Adriata, its affiliates, and employees from any claims, damages, or liabilities arising from your use of the platform, including any violation of these Terms.
Intellectual property
Ownership: All intellectual property rights related to Adriata's platform, including its website, social media, and content, are owned by Adriata. You agree not to reproduce, distribute, or modify any copyrighted material without prior written consent from Adriata.
Rebooking and non-competition
The unique experiences, information, and knowledge gained through participation in Adriata are proprietary and confidential. You agree not to use this information to replicate, imitate, or develop any competing product or service. This restriction applies to the concept, operational model, community engagement strategies, and all other fundamental elements of Adriata.
Solicitation and non-compliance
Prohibition on solicitation: You agree not to solicit or collect information about members of the Adriata community, particularly for the purposes of sending unsolicited communications, promoting commercial activities, or engaging in political lobbying.
Consequences of non-compliance: Adriata may, at its sole discretion, suspend or terminate your access to the platform and services if you violate any of these Terms or engage in any conduct that may be harmful to Adriata, its Client, or Partner.
Community agreement
By joining Adriata, you’re stepping into a space of shared values. We ask that you bring kindness, curiosity, and care for yourself, others, and the space. We value inclusivity, creative freedom, and presence.
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